Lifetime Guarantee & Return Policy

Lifetime Guarantee:

If at any time during the life of your flute you should ever discover any flaw or defect in the manufacturing or materials of the flute, I will fix it or replace it to the best of my abilities at no chargeā€”as long as I’m still breathing and my hands still work. Your satisfaction is my highest priority.

Return/Exchange Policy:

If you are not happy with your flute for any reason, please contact me immediately to see if I can help you correct the problem. If we can’t resolve the issue, I will give you a full refund within 7 days if the flute is in its original condition; I will ask you to pay for the return shipping charges. Within 30 days, I will give you full credit toward another flute, provided that your flute is in its original condition; again, you will be responsible only for return shipping charges.