If at any time during the life of your flute you should ever discover any flaw or defect in the manufacturing or materials of the flute, I will fix it or replace it to the best of my abilities–as long as I’m still breathing. Your satisfaction is my highest priority.
If you are not happy with your flute for any reason, please contact me immediately to see if I can help you correct the problem. If we can’t resolve the issue, I will give you a full refund within 7 days if the flute is in its original condition; I will ask you to pay for the return shipping charges. Within 30 days, I will give you full credit toward another flute, provided that your flute is in its original condition; again, you will be responsible only for return shipping charges.